I've bought 2 cars from Julio. He's young, but energetic, forthright, and honest. He's the reason I came back to JOD the second time. Service here has been nothing short of excellent. The only thing I don't like - finance/paperwork, that guy is a little condescending for my taste.
I used the USAA car buying service and got a good deal on what I wanted. I received a reply fro Mr. Torres within minutes of completing the online request and I was able to purchase my vehicle the next day.
Paula went above and beyond to help with my service call. When a part was not available she was able to secure me a vehicle to drive as we were unaware if my car would make it home and back the next day. This was truly appreciated and has secured all my future service business!
I had my new CRV for a week and developed a rattle in the rear area. I took it back to the dealer after about two weeks of listening to it thinking it would go away, but didn't. It took three trips for them to find the problem but they continued until they did. It was something very unusual the clap Read More...
I was apprehensive of going to a dealership for service because of past horror stories about dealerships. I had no choice because it was a safety recall. What I experienced was the opposite. Everyone was very helpful and put my mind at ease. Paula, the check-in person, had a very calming and pro Read More...
At Jack O’ Diamonds Honda, we’re thoroughly committed to assisting you with the full range of your automotive needs. As a family business, we understand how important it is to ensure the satisfaction of our customers, and that is our top priority.
Our Tyler, TX dealership has the full lineup of new Honda cars, as well as pre-owned/used cars from a variety of automakers. Regardless of what you’re looking for, we’re confident that we have something for you — and if you’re not sure which vehicle would suit you best, we can help! We also stand ready to assist you in securing financing for your new or used car purchase.
Our commitment to your satisfaction remains long after the sale, as we have a service department that can tackle everything from routine maintenance to major repairs. We’ll handle your service needs in a timely fashion, and we’ll get the job done right. If you’d rather work on your car yourself, you’ll be able to find the components you need in our parts department.
No matter why you come to Jack O’Diamonds Honda, you can be confident that we can handle all of your automotive needs. We place a special emphasis on providing stellar customer service, which makes us stand out from the competition. We look forward to seeing you at our dealership, which is located at 2600 WSW Loop 323 in Tyler, TX.